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The Knowledge Economy -- a Debate
The concept is firmly established in British Government circles, but
there is some academic material too. See what you think of the pros and
cons. Spot my own biases too?
Murphy,
P (2005)
'Knowledge Capitalism', in Thesis
Eleven, May: 36 - 62
[Pretty dull and very long as well,
and full of the most absurd generalizations.]
It all turns on changing networks, apparently. Formal networks
were characteristic of Fordism, for example, and were designed to solve
the problem of co-ordination. New technology improved things, but the
network of large corporations is substantially hierarchical, except in
Japan, apparently, where there is still lots of face-to-face
networking [and look how well they've done!].
Standardization is a technique to simply improve the co-ordination of
action and also 'Human beings have a strong attraction to
consistent forms of behaviour' (38). This also explains the spread of
rationalization.
Then there was a 'visible philosophical shift away from the
vertically integrated network organisation' (40), partly because such
vertical integration was not the best way to develop intellectual
value, including 'design intelligence'. However, such
intelligence became economically far more important, leading to firms
based on intellectual capital. Given creativity, rules of procedure
replaced standardised products. Luckily, modern designers apparently
build on some residual 'instinct of workmanship' or
'poeisis' (41). [all these clever distinctions are then denied
and everything apparently interpenetrates everything else -- we don't
want anything too precise in this incantatory style do we?]
Apparently, co-ordination with intellectual capital industries depends
on trust and frequent communication and interaction. This produces
a 'lattice network'. Suppliers and consumers are brought into the
network. The Japanese example is cited again -- apparently, social
networks here are based around 'quasi-ritual groups devoted to
the cultivation of exacting aesthetic and formalistic standards' [tea
ceremonies, judo, or calligraphy]. In the West, we use different kinds
of civic networks. 'Creative figures' have to play a major role
though [no doubt including creative managers]. The decline of
Fordism apparently is down to the lack of encouragement of creativity.
American universities also allowed far too much hierarchy via subject
disciplines (46). What is needed instead is 'correspondence
relations'.
In practice, this can look like a series of impermanent teams, but the
best forms are 'un- coerced collective action' (46). This works
well when everyone is responsible for quality, ideas can be tried out
on suppliers and consumers, and 'communities of practice'
emerge (47). Everything depends on trust. Murphy believes that it
is in everyone's interest to cooperate though, especially in producing
a nicer world: 'agents are surprisingly willing to
corporate "for nothing"' (47) [Jesus!]. It is all for the
common good. We must all cooperate as part of our civic duty.
Cooperation deepens trust, and luckily 'typically societies with
a strong design sense also have a strong civic impulse' (48)
[nothing as vulgar as evidence here or any thing of course]. Any
innovative company mixes civic and aesthetics motives [usual
problem -- this must happen, and if so what does the must mean?]. [Here
is a typical use of phoney 'data'-- 'It is estimated that
today... the intangible assets of intellectual capital represent
anywhere between three and 16 times the book value of tangible assets'
(48). There is a reference, but I bet it is the same old management
bullshit].
We should think of organizations as developing overlapping civic
circles. This will generate intellectual property for the company [!].
Apparently though it is 'pathetic' if academics assert copyright: they
should consider themselves lucky to be members of the "republic of
letters" (49). We must just trust people. 'Loyalty is a
social virtue' (50).
We must develop these new organizations if we are to release
creativity. 'Creativity is the creation of form... [creative
products]... can be copied and can be imitated' (51). That is just like
a shared sense of rhythm or taste. We then have some historical
examples about European countries which developed intellectual capital
-- strangely, they also had 'a much higher rates of growth of
copyrights and patents industries' (51).
The knowledge economy does not just mean data collection, since this
can be pressed into the service of hierarchy. Nor does it matter if you
have offices with computers in them. Information should be dispersed to
encourage lateral flows and collaboration with others, especially those
not in face-to-face contact. Creative knowledge is good -- it crosses
boundaries, bridges diversion concepts, abstracts and produces
novelty (52). It is difficult to estimate the indirect value of
creativity. Design is key: 'It is very clear that interactions
involving strangers are primarily conducted through abstract design
elements rather than through the handshake or other direct social cues.
Societies rich in interactions between strangers produce strong design
cultures' [with a reference to one of his earlier babblings]. This is
seen in the way that great art is appreciated by a wider audience.
[Then a lot of repetition of the same points, presumably for rhetorical
purposes. Then triumphant examples such as...] workforce militancy and
dissatisfaction was high at the Ford Motor Company plant at Halewood,
until Jaguar took it over. Then 'Levels of militancy,
frustration, and dissatisfaction declined even while working hours
increased. The reason for this is that the workforce quickly developed
pride in the objects they were producing' (54). Apparently, this same
connections between creativity and trust are found in a particularly
successful region of Italy [references here include Fukuyama and
Putnam]. The Italian example also shows 'the power of design and
civic intelligence' (55). So did the Renaissance. Serenity
characterizes Renaissance Venice.
Thus 'It is the quality of the objects [produced] that
creates the "glue" that bonds apprentice and master, worker and owner,
purchaser and sub-contractor, manufacturer and marketer, developer and
manufacturer. This is a general principle of knowledge economies'
Brown, P. and
Lauder,
H. (2006) ‘Globalization, knowledge and
the myth of the magnet economy’, in Globalization, Societies and
Education, 4
(1): 25-57.
There is a common view that we
are entering a global
knowledge economy, and that success will depend on a suitable education
system, both to provide the necessary
skills and to encourage ‘social harmony' (Department for Education and
Skills,
2003, p 2). [functionalist theories of
stratification again? -- see Davis and Moore]
This is in line with the old
predictions about the post industrial society, which will feature
knowledge as
the wealth creator, and a new role for knowledge workers.
A global economy will develop, and this will
benefit everyone, replacing territorial
disputes with economic rivalry based on knowledge.
Education institutions play a major role,
leading to pressure in the UK to encourage a shift towards skills
needed to
succeed in the global market for labour.
Fordist production is no longer the route to
national wealth.
Growing wage inequality has been
seen as evidence of this
global market at work. Income inequality
in turn is seen as a problem which can be solved by changes in the
education
system. There will be a ‘global market’ (27), where low skilled jobs are exported to
low wage economies while highly skilled jobs generate income in the
more
developed countries. Thus countries such
as the UK, France and the USA can become ‘magnet economies, attracting
a
disproportionate share of these high skilled high wage jobs’ (28). Such economies attract foreign workers to
overcome any short term skill shortages.
Domestically, education systems become more focused
on credentials,
knowledge and skills: education systems raise the standards of
everyone, and
open higher education in particular to those capable of acquiring
global
skills. There is no problem with investing
in private education. High wage jobs are
seen as open to talent.
However, the reality is rather
different. First, multinational companies
are developing
new strategies to acquire skilled labour which affect the auction for
jobs. Secondly, there is no universal
law connecting education, jobs and rewards, which means there is no
guarantee
that the educational strategy will deliver highly skilled jobs. Thirdly, knowledge workers have not gained
increased power, and have suffered instead from new trends in
‘technological
innovation to be followed by standardisation’ (29).
Fourthly, placing the emphasis on individual
competence ignores broader patterning, such as the changes in what
counts as a
graduate job, or ‘new forms of social closure’ (30).
A global market has been
exploited by the developing
countries. China, for example, has
rapidly expanded its higher education system, and in 2001 had ‘six
times as
many university students as the UK and almost as many as the USA’ (30). India is following a similar path. Allowing for problems with the statistics,
‘higher education numbers in China, India and Russia have almost
doubled… [and now offer]…
almost double the combined total for the USA
and the UK’ (31).
Multinational companies have also
changed their strategies,
using the huge investment that they can command. The
electronics industry is one example. Companies
now operate across national
boundaries, partly to offload corporate risk.
They have developed electronic networks.
Foreign students sent to places like the USA are
being encouraged to
return home. India has developed its own
electronics engineering companies, with expansion in education and
training. Indian professionals present a
considerable cost advantage to companies employing them, for example
‘Indian
programmers are around 14 times cheaper than those in the United
States’
(33). Indian entrepreneurs are also
present in large numbers in Silicon Valley [implying that either they
will
physically return home or that they return investment and educational
capital to
India?]. A Dutch auction might be
developing, with companies reducing costs and increasing concessions in
exchange for investment in particular countries.
It is clear that the less
developed countries are also
competing for highly skilled work, and this can reduce the bargaining
power of
knowledge workers [those who do not want to migrate particularly?]. Companies can reduce costs by hiring workers
from low waged economies. There is less
evidence that the developing economies are actually generating high
skilled
jobs. ‘”Guest” workers typically do the
same jobs for fewer rewards and inferior contracts of employment ‘(33).
So far, we have focused on the
electronics industry, which
may be atypical. However a large number of other knowledge intensive
industries
are similar in their low requirements for skilled workers [the examples
given
are Google and eBay]. Similarly,
globalization can be exaggerated, and much research and development
tends to
remain in the home country of multinationals.
Thus domestic markets are still an important factor
in the employability
of managers and professionals.
Nevertheless, the general problems with generating
highly skilled magnet
economies remains.
Knowledge intensive industries
tend to occupy enclaves
amidst areas of low skill and inequality—Bangalore and Silicon Valley
are
examples. Global networks seem more
important than local ones, which can be simply switched off. Overall, developing mass higher education to
service the minority of workers who will enter employment in knowledge
intensive industries, seems a limited strategy.
It also depends on a permanent shortage of supply of
relevant skills:
‘Once there is an oversupply, the competition shifts to a global
auction based
on quality and price’ (35 original emphasis). Thus such a policy risks ‘substantial wastage
of talent... as graduates accept sub-graduate work’ (35).
The underlying assumption of the
magnet economy is that
human capital produces growth and higher wages.
This equation between high skill and high income
justifies
inequality: it makes the system look like a meritocracy and also
promises
widened opportunity if only education and training can be increased. The increased dividend to graduates also
justifies
charging them fees in the UK.
However, the rate of return to
graduates are
controversial. OECD data (36), shows a
greater premium for graduation in the UK and USA, compared to Japan,
while men
achieve greater returns than women. It
is worth noting that this is based on average figures.
Any gap between graduates and non-graduates
could be caused by declining incomes for non-graduates.
Past returns maybe no good as an accurate
guide to the future—we need trend data rather than snapshots.
Alternative calculations are
cited pp. 36 and 37. These look at
differences within the
graduate population in the USA as well as differences with non
graduates, and
provide trend data. The conclusion is
that not all graduates have enjoyed a growth in real incomes since
1973— female graduates have been left out, except for those in the
higher earner sectors. There has been very
little additional premium
since the 1970s, although the gap with non graduates remains. Even here there is some overlap, since non
graduates
in the highest earning categories do better than graduates with the
median
income. There is therefore ‘the degree
of substitution between graduate and non graduate jobs which manifests
itself
in many graduates being over qualified’ (38), and the UK is probably
not very
different.
A social mobility study is cited
for the UK, Brynin
(2002). This shows that the first jobs
taken by young people exhibit some downward mobility compared to their
fathers’, and that subsequent rises in mobility are not as great [but
see lots
of other studies on social mobility here].
There is enough evidence to challenge the view that
service class jobs
would increase to compensate for the decline in manufacturing [that
does seem
to be agreed]. This study is supported
by other studies of particular sectors (cited page 38) suggesting that
between
a third and 40% of graduates are in non graduate jobs in 2002. Female graduates earn less in each of the
categories than males, except where they share in the substantial
growth of
income for the top earners: the highest earners earn twice the median
level for
graduates of the same sex. Thus there
are forces producing inequality even inside the graduate market. The same picture appears when considering
ethnicity, especially in U.S. data [see the
study of social mobility in England
and Wales here].
It could still be that these
income inequalities show the
enterprising graduates can market themselves globally.
However, we would then expect to find such
polarisation in all the advanced economies, but this is not so—highly
unequal
economies are found in the USA and the UK, but not in Japan. This could be just the result of a time lag,
but ‘the existing evidence points to the fact that there are
significant
societal differences in the way labour markets, employment and rewards
are
organised and distributed’ (40). In
other words, there are factors producing excess inequality in the U.S.
and UK
that cannot be explained by the emergence of a global market alone. Neoclassical economics is also responsible,
with its policies of ‘flexible labour markets and competitive
individualism’
(40). It is not just that people with
lower skills cannot operate with the new technologies, and thus do not
earn as
much, nor are labour rigidities responsible [citing a study page 40].
Indeed, it looks as if the higher
earners are pursuing
policies of ‘”wealth extraction” rather than the development of
sustainable
forms of “wealth creation”’ (40). It
also seems likely that those in business and law are able to gain
greater
return to their degree: in the USA ‘the wages of computer specialists
and
engineers actually fell relative to
high school graduates’ (40, original emphasis).
It looks as if investing in human
capital was responsible
for increased income, but it is now losing its capacity to provide
competitive
advantage: higher education has expanded nationally and globally. The old benefits seem to have arisen in
specific conditions in the past ‘where access to higher education was
limited
to a few’ (41), and when skilled workers from developing countries were
less
available. Thus, credentialisation is
expanding, but the overall value of a credential is falling, except for
a
few. In these circumstances, acquiring a
degree should best be seen as a defensive measure, ‘a necessary
investment to
have any chance of getting a decent job’ (41).
The whole knowledge economy
thesis depends on the view that
knowledge or intellectual capital becomes a major way of creating
wealth. However, this depends on several
circumstances, such as the speed of change; the emergence of regular
new issues
which require expert analysis; that people continue to retain
intellectual
capital as their own property. In
particular, the thesis ignores the possibility of routinisation of
knowledge,
which clearly has an uneven impact on different sectors.
Knowledge can be ‘captured in computer
software, work manuals or written procedures’ (42).
The profit motive still drives this process
[a strong hint of the deskilling thesis, of course].
Standardisation is as important as innovation
as a competitive strategy. As well as
enabling employers to retain control, it also permits globalization.
Knowledge work can be understood
in terms of Bernstein’s
distinction between strong and weak classification and frames [a famous
old
discussion of different kinds of curriculum in schools, originally
based on
Durkheim!] Standardisation produces both stronger classifications and
stronger
frames, reducing worker autonomy and increasing routine.
The distinction between autonomy
and discretion on the one
hand, and routine on the other enables further comment on matters such
as
the position of graduates in non graduate work.
Graduates bring a bonus to non graduate work, so to
speak. This is useful, given that middle
management
jobs have been stripped out, leaving a communication gap between senior
managers and workers. More people now
have to cope with greater complexity [so this is a kind of middle
management de-standardisation?], and this is where graduates are
supposedly
better. However, there is no need for
the famous autonomy allegedly introduced by university
education—graduates
simply explain and mediate [a bit like open university tutors!]. This attracts lower wages than exercising
autonomy, since employers do not require the full graduate skill set
[this
makes it also sound extremely rational].
Studies are cited to show a
decrease in level of discretion
required among managers and other professionals, including those in
education
[this seems to be based on self reported data].
An example is provided by retail banking—electronic
banking leads to a
decline in middle management and its typical roles which included
discretionary
judgements about loans. The system has
been standardised, and judgments made by a computer program. All that managers now do is public relations,
and lower paid employees increasingly do that.
This sort of work now does not actually now require
high levels of
education, although university graduates continue to be employed for
their
communication skills and their ‘behavioural competence’ [the old
ideologies
about working in teams?]. Micro management is increasing in terms of
regulating
processes as well as outcomes—‘through the use of software programs
that
monitor emails and telephone conversations, along with the use of
electronic
manuals that prescribe many aspects of the job that can be easily
updated to
meet changing circumstances’ (44).
These strategies are not uniform,
either across the globe,
or within companies [indeed, they have been resisted quite successfully
in
education, and might even have led to upskilling, the old debate
suggests --see Lawn, M. and Ozga, J.
(1988) The Educational
Worker? A reassessment of teachers, in Ozga, J. (ed) Schoolwork Approaches to
the Labour Process of Teaching, Milton
Keynes:
Open University Press].
Some work remains essentially creative and
individual. However, ‘knowledge without
power’ is becoming important in the labour market.
[At last...], the value of communication and
knowledge seems to depend as much on institutionalised assumptions and
beliefs
as rational practice. In particular,
clients need to be convinced that larger fees are legitimate, and
personal
relations are crucial here: ‘Management consultants, for instance, not
only
have to be convincing to colleagues but to clients and customers. They must define and epitomise valued
knowledge’ (45). This means an emphasis on ‘appearance, speech,
deportment and
social confidence’ (45).
For graduates aiming to enter
employment in a major multinational,
therefore, it is not enough just to be technically good.
They need to come from a world class
university [and to have lots of cultural capital].
For this sector, ‘the knowledge economy is
close to reality’ (46). [except that
technical knowledge itself is not at stake].
Competition is increasing severely.
For others, increasing economic vulnerability is
their fate.
Politicians and employers alike
want to raise the technical
and social skills of graduates. This has
become focused almost entirely on the policy of raising standards and
extending
access to university, however. Yet
competition for valuable credentials and good jobs remains as tough as
ever. Focusing on individual
employability in human capital rather than on creating jobs ‘is a
political
sleight of hand that shifts the responsibility for employment firmly on
to the
shoulders of individuals rather than the state’ (46).
The new emphasis on broad employability
skills serves only to help employers select among large numbers of
applicants,
and shows up the view that it is technical credentials that are crucial
[a view
supported by Williams, D.,
Brown, P. and Hesketh, A. (2006) How to Get the Best
Graduate Job: Insider
Strategies for Success in the Graduate Job Market. London: Pearson
Education Limited.] This
leaves applicants relatively powerless to contest decisions [and may
reintroduce class ethnic or gender bias, Brown and Lauder feel, page
46]
because getting the job is no longer just a matter of being able to do
it.
In this way just raising
standards of skill will not provide a
solution to inequality. Competitiveness
and social conflict has intensified.
There are even significant strands inside
occupations. Overall, we have seen 'the
creation of a
winner-takes-all market' (47).
Excessive competition misallocates the talented and
congests markets. There is no point in
individuals struggling to
gain qualifications if everyone is doing the same.
The result will be an 'opportunity trap
that is forcing people to spend more time, effort
and money trying to access the education, certificates and jobs they
want, with
fewer guarantees that their aspirations will be realised' (46, original
emphasis).
Focusing on raising standards
simply ignores the effects of
existing inequalities of wealth and culture.
These can obviously affect access to high quality
educational
experiences. There is already conflict
among the middle classes as a result, and an increasing elitism: 'the
children
from middle class backgrounds that failed to gain access to [elite]
universities will be left to fight over the scraps' (47).
There is a growing global hierarchy of
universities, with elite American and European universities at the top. These universities favour those from rich
backgrounds. Social mobility evidence is
cited in support (48). [But we learned
above, that even these elite universities are unlikely to be able to
deliver
high earning jobs, when Chinese and Indian universities really get
going]. Thus international elites have
probably
benefited most in the development of a global knowledge economy. Those members insisting on operating in what
are still seen as largely meritocratic systems will be seen as holding
back
their children [surely not, they are already superbly adapted to
bending the
rules in allegedly meritocratic systems, having it both ways as a
result]. However, if things get worse,
social elites
may be able to shop globally. Centre
left policies which simply insist on expanding higher education places
will be
totally inadequate.
Overall, the ‘magnet economy’
claims to be able to solve
issues of inequality and conflict by investing in education and human
capital,
but such a model is not supported by the evidence.
There is already evidence of people being
over qualified for their jobs. The
demand for skills is at best uneven across occupations and industries. Employers are able to demand soft social
skills—'drive, commitment and business awareness… Social
confidence and emotional
intelligence… Able to work without close
supervision… Willing to embrace change
rather than resist it' (48). These are
non technical requirements [to put it mildly].
There is no simple linear
connection between levels of
skills and technological evolution. The
demand for technical skills may have reached its limit.
Standardisation is increasing, as a
requirement to export work to developing countries.
Developing countries already have good
supplies of highly skilled workers and low wages. One
estimate suggests that companies in the
USA can save $30,000,000,000 by exporting work.
There simply are not enough good quality jobs
available, and no signs of
meritocratic employment practices. It is
no good looking to the global market, because China and India are
competing
effectively there already.
The value of the credential is
facing diminishing returns,
both at home and abroad. Investing in
human capital will not reduce inequality, of income, or of any other
kind. Indeed, the operation of the market
will
widen the differences between the very richest and the rest. The development of a global market has made
things worse, and put a premium on accessing internationally recognized
universities, further favouring elites at the expense of the middle
classes. The full deployment of all
kinds of capitals, including cultural and social capital, are needed to
gain
access, and competition increasingly goes on at a global scale.
There is now a crisis in 'the
management of expectations'
[come back Hopper, all is forgiven].
Discontent is increasing as more and more people
find that their degree
fails to deliver the good standard of living, and as companies
increasingly
find themselves with over qualified employees.
Middle class groups in particular will witness a
declining return for
their efforts, and there are signs that they are becoming increasingly
disenchanted with the promises of higher education.
There is little sign that this will produce a
left wing politics, however. It is more
likely to lead to national protectionism.
Overall, the magnet economy model
is too simple, and a new
grasp of complexity is required.
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